Frequently Asked Questions
Clubs
- Who should I contact with club enquiries?
The manager of student engagement, [saengage@sl.on.ca]
- How do I join a club?
Complete the “Join a club” form on the SA website.
- What if there isn’t a club for my interests?
First- be sure to read the relevant documentation, then apply by clicking the “Start a club” link on the SA website.
- How do I host an event for my club?
Fill in the event request form that is linked on the SA website.
- Where can I find more information about Club policy?
Check out the club policy document located on the SA website to find out more about the policies, expectations, essential dates, funding, and more.
- How can our club get graphics made?
The Student Association has a Graphic and Technical Production Coordinator on staff who can take your vision and turn it into a reality. You are able to work with her to create any graphics needed for your club (posters, social media posts, etc.) and her email is [copycentre@sl.on.ca][1].
- How can a club find more club members?
Using personal connections is a great place to start looking for club members. Talk to friends from school, fellow classmates, or even members of other clubs to see if there is any interest. If you are still having trouble, contact [saengage@sl.on.ca][0] for additional guidance and resources.
- Our club leader graduated and we can’t find someone who is interested in taking on that role. What should we do?
If your club leader graduated and nobody within the club is willing to take on that responsibility, email [saengage@sl.on.ca][0] for additional guidance and resources.
- Do I have to spend our own personal funds on club activities, SWAG, and other club related events?
Don’t worry, you do NOT have to spend your own money on club activities, SWAG, prizes, or any other club related events! There is funding available for clubs to request that will provide them with the opportunity to financially support club related expenses. Select “Clubs Budget Request” in the type of funding request bar and proceed with your funding request here: [https://form.jotform.com/91423192777261][2].
- If I’m not on the Kingston campus, can I still join Kingston clubs?
Working under the assumption that we will be returning to campus in the fall, tri-campus clubs will not be as feasible of an option. A return to campus means that the option to return in-person club activities, meetings, and events is an option for you. For these reasons, we will no longer be actively recruiting members from other campuses to join clubs. I would strongly encourage contacting your student government representatives to learn more about the clubs that are available on your designated campus.
- I’ve never lead a club before, what kinds of resources are available to help guide me?
If you go to our clubs page ([https://saslc.ca/clubs][3]) and select “View Policies”, our clubs policies document will be a great resource for you to review throughout your journey as a club leader, and should help answer a lot of questions that you may have when starting out. If you need additional guidance, resources, or have questions, you can always reach out to [saengage@sl.on.ca][0] for more information.
- I am having an issue with a member in my club. What should I do?
If you are ever having issues with inappropriate behaviour conducted by a member of your club and aren’t sure how to handle it, you can always reach out to [saengage@sl.on.ca][0] for assistance.
Copy Centre
- Who should I contact for help with the copy centre?
The Graphic and Technical Production Coordinator at [copycentre@sl.on.ca][1].
- How do I submit my project to print?
You can upload your file to the link found on the SA website or email your file to [copycentre@sl.on.ca][1]. You will be notified when your document is ready to be picked up.
- What sort of services are provided by the copy centre?
The copy centre offers colour printing, black and white printing, poster printing, business cards, laminations, foam board mounting, document mounting, and selling various paper products.
- How much does it cost to use the copy centre?
Please see all prices on the SA website.
- Where is the Copy Centre?
In the Student Association on the second floor.
- Can anyone access the Copy Centre?
Yes, anyone student or community member can access the Copy Centre during the hours of operation.
- Can I use my student card to pay for my printing at the Copy Centre?
No, not at this time.
- Can I print posters?
Yes, we have a large format printer, that can print 24 Inches wide, up to the desired length.
- Do you offer lamination?
Yes, we have a lamination machine.
- Can you bind my document to make it look nice for a class presentation?
Yes, we comb bind them, with a clear acetate front, and a colour cardstock back.
- My teacher said I can print here, how do I get my digital file to you?
You can either email to [Copycentre@sl.on.ca][4], or use our upload tool on our website.
- I need a quick photocopy, can you do that for me instead of me waiting to use the self-serve one?
Yes, we can do colour and black and white copies, while you wait.
- How long does it take for me order/print order to be ready?
You can usually wait for it or if it’s a busy day, it would be done within 1-2 hours. We will send you an email when it’s ready for pick up.
- Can I drop if my document to be bound, and pick it up later?
Yes, if your dropping of, we just ask a few questions and get your contact info, and you can stop by at your convenience.
- Can I use the Copy Centre for personal printing?
Yes, the Copy Centre is here for anyone’s needs.
- Do you have debit or credit?
We accept debit and cash.
- Do you offer scanning?
Yes, we would scan your pages, and email them to your email of choice.
- Do you offer colour printing?
Yes, we do.
- My teacher told me to come to the copy centre for printing, will there be someone there to help with what I need?
Yes, there is always someone around to help you out. We have a full-time manager with design experience, as well as the student front desk staff to help.
- Do you offer faxing services?
Yes, at the SA Front Desk.
Funding
- Who can I contact with questions about funding?
The manager of student engagement, [saengage@sl.on.ca].
- Who can request funding?
Any fee paying student.
- What is funding for?
Funding is for events and activities that enhance extracurricular learning opportunities that support the goals of our organization. You can see more information in the guidelines available on the SA website.
- How do I get funding?
Please fill in a funding request form found on the SA website and read the guidelines to learn about the steps.
- When do requests need to be submitted by?
The deadline for requests is March 30th at 4 pm. Any requests past the deadline will not be considered for the current fiscal year.
- I have had a difficult time supporting myself lately (financially, emotionally, educationally). What should I do?
We recognize that it has been a very hard year for many students and we want you to know that the Student Association is here to support you in any way that we can.
St. Lawrence College has some amazing wellness services and resources available for students here: [https://www.stlawrencecollege.ca/services/student-wellness-and-accessibility/wellness-services-and-resources][5].
If you are looking for additional or alternative support, feel free to reach out to [saengage@sl.on.ca][0] at any time for additional guidance and resources.
Grad Photos
- Where do we get our photos taken?
Grad photos are typically held on campus but we have had sessions at the current service providers local studio also. The location will be listed on the email sent out by the Director of Operations ([sabusman@sl.on.ca][6]) before a session begins.
- How do I book an appointment?
A link will be provided to a booking site with open dates and times when the initial email is sent out by the Director of Operations ([sabusman@sl.on.ca][6]) once a session is confirmed.
- How much does it cost and what is included for this fee?
Prices of fees and packages will be available on the service providers website- Photovisions. A link will be provided when sessions is confirmed and initial email is sent to students.
- What if the dates and times provided don’t work for me?
There are typically multiple graduation photo session dates and times as well as in studio options at the discretion of the service provider- Photovisions in an attempt to accommodate as many students as possible.
- I am graduating at a different time of year; do I need to get my photos done now or will there be a different round conducted?
It is at the discretion and convenience of the student alongside availability of bookings to chose what graduation photo session they prefer to attend and can be booked through the service providers provided link once dates are confirmed and the email is sent out.
- What colours are available for gowns and sessions? Do I need to provide any of my own accessories?
The Service Provider- Photovisions has extensive knowledge of program specific colours of gowns, hats etc. and provides all accessories required for a typical graduation photo sitting within reason.
Health Plan
- Where can I find details about my plan?
Visit [https://wespeakstudent.com/home/68-st-lawrence-college][7].
- Who do I contact with questions about insurance?
The manager of student engagement, [saengage@sl.on.ca][0].
- How do I make a claim?
Set up your profile on wespeakstudent.ca.
- What is my group number?
513983
- What is my policy number?
100011722
- Who is my provider?
ClaimSecure (formerly RxPlus/MerxHealth Corporation)
- What is my Certificate/Student ID number?
The letter “I” followed by your SLC student number. For example, “I1234567”.
- My dentist / pharmacist tried to submit my claim for me but it is saying that I have no coverage.
Most of the time it is because of an error in inputting the Certificate / Student ID information. This is a 10 digit alphanumeric number. For example, if your 7 digit student number is 7654321, the correct entry is i007654321. The letter ‘I’, followed by 2 zeros, and then your student ID #.
- It is the first week of my academic year. I just went to get a prescription filled, gave them all the correct info but they said I was not covered!
It takes the insurance company a few days to upload the list of students that we send them. Your claim is valid from the first day of the term. Hold onto your receipts and re-submit in a few days. Remember that the dates on the receipts must be within your coverage period.
- How do I know what is covered? For example – what is covered by the $500 dental amount?
You can download the insurance booklet on the SLC student insurance page.
You can also visit [www.wespeakstudent.com][8]. This page has a helpful chat feature. It also provides the telephone number. These are good places to ask specific questions
- Who at the College can tell me what my insurance covers?
Although we can answer general questions, the student insurance plan is not RUN by the College. The student associations, along with College administration, ensure that enrollment information for eligible students is sent to the insurance company. Please refer to the answer in question # 2 for more information.
- How do I opt out?
Contact Wespeakstudent at [https://wespeakstudent.com/home/68-st-lawrence-college][7] and use the live chat or via email- [help@aclstudentbenefits.com][9] or even call them at 1-800-315-1108 and provide them with proof of excisitng Insurance coverage to be eligible to opt out of the Student Insurance Plan.
- When can I opt-out of the plan?
You can opt-out of the insurance plan with proof of other coverage within the first month of the start of your academic year. In other words, students who start in September, have until the end of that month to opt-out. Students with a January start have until the end of January. Students with a May start have until the end of May.
- I am in my second semester and want to opt-out of the insurance plan, can I?
You are able to opt-out of the insurance, with proof of other coverage, at the start of your academic year only.
- I did not receive my opt-out refund – who do I talk to?
Opt-out refunds are issued by the insurance company and not by the College. When you opted out, you would have selected the manner in which you would receive your refund and you should have received a confirmation email. Refunds are usually issued 4-6 weeks AFTER THE END OF THE OPT-OUT period.
- I have withdrawn from school – do I still have student insurance?
If you withdrew before the 10-day withdrawal deadline and received a fees refund, less the deposit.
No – your coverage has been terminated.
If you withdrew after the 10-day withdrawal and have paid for all of the fees.
Yes – you have paid for the fees and your coverage is valid until the end of the academic year.
- I have opted out for the school insurance coverage as I am on my mother's plan and figured I would be covered. However, after attempting to submit an invoice yesterday I have found out that her coverage is not able to cover these fees. Would I be able to rejoin the student plan, pay and opt in to the insurance coverage?
Once you have opted out, you are not able to opt back in the same academic year. The opt-out option is valid for one academic year period so if you are returning next year, you may decide to stay in or opt out again.
Can I get coverage for my family (spouse/ dependent)?
Yes – for an additional fee coverage is available for health (prescription drugs) and AD&D. You must complete the family application form on [www.wespeakstudent.com][8] by the end of the first month of your coverage period. Payment instructions are given on the application form.
- I forgot to submit a claim from last winter – I tried to submit it but it said it wasn’t valid even though I am a Full Time student once again this fall.
Claims for the previous academic coverage period may be submitted up until Nov 30th of the current year. Note that they must be dated from the time period of the coverage.
- Are things like physio or massage covered?
All students are automatically enrolled in the Balanced Plan. There are alternate plans available at no extra cost that offer coverage for these services. You must change your plan online before the end of the first month of your coverage.
- I have other questions and I would like to talk to someone.
For questions about coverage, making claims etc., please refer to the [www.wespeakstudent][10] web page and their live chat feature. See the SLC Student Insurance page for other contact info.
- I need to pay for vaccinations for school – are they included in my plan?
Vaccinations are included – any treatment must be dated within the coverage period. For example if you are starting in September, your coverage starts on Sept 1st.
- How much do I pay for the plan? Where can I see the rates?
Premiums for insurance are charged to your student account the first semester of your academic year. Please refer to your online account for this term to see the rates. These fees are posted inclusive of PST.
Lockers
- How do I rent a locker for the upcoming year?
All locker rentals are available at the Student Association Front Desk on the 2nd Floor on a first come, first serve basis. Payment can be made via Cash or Debit only. Fall semester rentals begin August 29, 2022.
- How much does it cost to rent a locker?
Locker Prices are currently $65 for the academic year (September to April), $35 per Semester (4 Months) plus a $10 lock deposit, which will be refunded via Debit only upon the return of the lock at the end of the rental period.
- How do we get our belongings back from the previous year?
Students are encouraged to remove their items and return their locks to the SA Front Desk at the end of their rental period, at which time thrir $10 deposit will be returned back to them. Any remaining items that are left in lockers will be collected by the SA staff during the summer clean-out period. The items will be collected and bagged and an email will be sent to the student to the email they provided when renting their locker in an attempt to notify them and make arrangements for them to pick up their items. The items will be stored for one month and at that point if a student hasn’t picked up the items and no contact has been made the items will be donated and/or disposed of by the SA.
Spiritual Support
- Who is the spiritual support person?
Kathy Doering, is our SLC Spiritual Support (Chaplain). Kathy is an Associate Pastor at Living Waters Anglican Fellowship in Kingston and has a BA (Hon), B.Ed. and M.Ed. in Counseling. Kathy also works at Geneva House Campus Ministries, and runs small groups, provides one-on-one support and mentoring to staff and students at SLC tri-campus. Perhaps most importantly, she always has candy in her office! Kathy is available to staff and students on all three campuses. [chaplain@sl.on.ca][11]
- What is it for?
“Spiritual health is about so much more than religion. Spirituality involves pursuing answers to key questions like: 'Who am I? Why am I here? What's the point?' It's the foundation of overall health and well-being. Spiritual Support at St. Lawrence College, is available to all students and staff, regardless of denomination, faith tradition or spiritual conviction. We want to walk alongside you as you seek meaning in life, heal from past hurts, and figure out what comes next. We're here to encourage, support, and cheer you on.”
- To nurture the spiritual health of all members of SLC campuses by providing a safe space to ask big questions about self, purpose, and the future.
- To create a welcoming, non-judgmental, safe space for students and staff on all our campuses regardless of beliefs or background.
- To help build a community where students and staff can thrive, belong, be unconditionally accepted, grow, and be encouraged.
- To provide information about and connections to College and local faith communities.
- To provide one-on-one mentoring, crisis management and support for students and staff struggling with any and all issues.
- To partner with other SLC services to ensure student success and wellness.
- To provide training and support for Geneva SLC, the Christian club on our campuses.
- Who can access support services?
Spiritual Support is available to all students, regardless of denomination, faith tradition or spiritual conviction.
SNAK Good Food Box
- Can I customize my box?
In order for us to maximize our 'produce dollars', the contents in each box are fixed. What you can do is purchase in a group and split the things you like or don't like among each other!
- What if I have an allergy or dietary restriction?
Unfortunately we cannot accommodate individual allergy or dietary requests. We do, however, make an effort to exclude certain fruit and vegetables that are common allergens.
- Is it local or organic?
Through our wholesaler we provide local food when it is available and in season. We do not provide organic produce. Our is to make healthy eating affordable for everyone in the community, therefore our focus is about bringing in quality produce for the best value.
St. Larry's Pub
- Who can I go to with questions about the Pub?
Terry McGinn, Kitchen Manager, via email at: pubmanager@sl.on.ca.
- What are the pub hours?
Monday-Friday from 12pm-8pm
- Do you cater to different food intolerances?
The Pub Menu is frequently updated to meet dietary requirements and food intolerences as best possible to meet students needs and preferences. The up to date menu can be viewed on the SA Website at: https://saslc.ca/st-larrys-pub
Do you have to be 19 to visit the pub?
No, we are open to all ages
Do you accept student cards as payment?
Not yet, but we are working on it
- Does the pub take reservations?
Yes, reservations can be made by emailing the pub directly. [pubmanager@sl.on.ca]
- Where can I find a copy of the menu?
Please visit St Larry's Pub website at [stlarryspub.ca]
- Do you have to be a student to enjoy the pub?
No, everyone is welcome to enjoy the pub (Some events may be student only events)
Student Discounts
- Can I get discounts with my student card?
Yes! There are plenty of local businesses that offer discounts to our students with a valid card. These vary from food, to services, to excursions, and retail locations. The list of discounts offered can be found on the SA Website at: https://saslc.ca/services
- Where can I get a discount?
To view our full list of discounts, visit: https://saslc.ca/services
- There is a discount that I know about that isn’t on the list, what should I do about this?
Please let us know at sacomm@sl.on.ca so we can add it for other students to enjoy.
Student Spaces
- Where can I hang out or do work around campus?
We have a variety of spaces such as The Muis Lounge, Davies Hall, Diana Drury Games Room and 16 Boardrooms across campus. They all serve different functions, and you can find out more about each of them as saslc.ca.
- Can I book a space?
Yes, click the “book now” button on the SA website to reserve a space.
- Can I find out more about the spaces?
Of course, there is a 3D tour and photos available on the website, and you can also email: sacomm@sl.on.ca.
Transit
- Do I get transit included in my tuition?
Yes.
- How do I get my student pass for transit?
Eligible students will be required to show their stickered student card to ride the bus.
- How much is the fee?
The fee is $190 per year ($95 per semester).
- What is included?
The pass provides eligible post-secondary students with an affordable option to access Kingston Transit services. It includes unlimited ridership on all Kingston Transit routes.
- Can I opt out of the bus pass?
There is no way to opt-out of the fee as, by doing so, it would make the reduced bulk rate we received impossible to sustain the universal bus pass.
Student Voice
- What is “The Voice”?
The Voice consists of a blog, podcast and newsletter run by the Student Association.
- What is the mission of “The Voice?
The Voice works towards bringing together collaboration, innovation, and a student-focused agenda. The Voice seeks to drive discussion around student-life and the SLC community.
- Where can I listen to the podcast?
You can find the episodes through our “Voice Podcast” Youtube page. You can also find the Podcast on Spotify, Apple Podcast, and anywhere else you listen to your podcasts.
- How can I get involved?
You can email us at savoicepodcast@sl.on.ca.